Legal Assistants Advanced Telephoning and Emailing Workshop

Legal Assistants Advanced Telephoning and Emailing Workshop

1,190.00

New! Advanced-level online 3.5 hour workshop for telephoning and emailing in English. 

The difference between a good law firm and a great international law firm is more than cases won or money earned – it is the relationship with clients. Secretaries and legal assistants need to have exceptional customer service skills in English and use phrases that create positive feelings in clients and colleagues. This workshop teaches language through a ‘customer-service mindset’, reviews key phrases, and leads participants to create unique email and telephoning templates for their firm. By the end of this session, staff are consistent in speech and text whether it is a simple out-of-the-office message or dealing with complex discussions with clients and colleagues.

Description

New! Advanced-level online 3.5 hour workshop for telephoning and emailing in English. 

The difference between a good law firm and a great international law firm is more than cases won or money earned – it is the relationship with clients. Secretaries and legal assistants need to have exceptional customer service skills in English and use phrases that create positive feelings in clients and colleagues. This workshop teaches language through a ‘customer-service mindset’, reviews key phrases, and leads participants to create unique email and telephoning templates for their firm. By the end of this session, staff are consistent in speech and text whether it is a simple out-of-the-office message or dealing with complex discussions with clients and colleagues.

  • All of your assistants, paralegals, and secretaries will speak the same excellent English
  • Relevant topics taught by native-speaker US and UK lawyers who are also certified language teachers
  • World-class materials built by the Legal Writing Coach team
  • Advanced customer service language training specific for law firm clients
  • Up to 25 participants per session from any location
  • Flexible scheduling, e.g. lunch or evening

 

Call us at: +1 302 760 9857

 

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